01
Help desk, no tier one routing
Live help desk access for your whole team. The same engineer handles repeat issues at your firm and learns your environment, without escalation through layers of contractors.
Service 02 · Infrastructure · United States
IT support builtfor how law firmsactually work.
A legal specialized IT team, not a general managed service provider that happens to have law firm clients. Engineers who already understand case management systems, court filing portals, document workflows and conflict tools. $799 per month flat for up to 25 users.
Coverage
What you stopspending time on.
02
Legal software support
Filing portal access issues, case management glitches, document platform sync problems, and user provisioning when staff joins or leaves.
03
Accounts and access
Password resets, MFA setup, permission scoping and access reviews, handled with the firm’s ethical walls and matter restrictions in mind.
04
Endpoints and patching
Endpoint protection, operating system and application patching, and device setup for new staff.
05
Cybersecurity, proactive
Quarterly security posture reviews with documented findings, credential hygiene monitoring, and staff phishing and security awareness training.
06
Web and vendor coordination
Firm website maintenance, and coordination with your case management vendor, e filing service, document storage, conflict check tool and accounting software when something breaks.
Plans
Flat rate,not per incident.
Retainer pricing, not hour banked. Monthly.
For comparison, general managed service providers commonly charge $125 to $200 per user per month without legal software specialization, and a single in house IT hire carries a loaded cost of $90,000 or more per year.
Security
Client confidentialitystarts with IT.
Law firms are targets because they hold privileged and financial information. Our reviews and training focus on the risks firms actually face: credential theft, business email compromise, wire fraud attempts and misconfigured sharing.
01
Quarterly posture review
Documented findings with a prioritized remediation list you can share with your malpractice carrier or clients.
02
Staff training that matters
Short, practical phishing and security awareness sessions based on the attacks law firms see, not a generic compliance video.
03
Credential hygiene
Monitoring for weak, reused and exposed credentials, and MFA coverage across firm systems.
Get started
Find the bottleneck.Engineer the fix.
Book a free discovery call. We map your workflow and show you where AI, custom software or additional capacity will reduce operating cost.